Stay at home in Cheltenham, with the right support.
Home care across Cheltenham, Gloucester and Tewkesbury. Tell us what has changed, and our free Care Clarity Assessment will give you a written plan and a clear price before anything starts. No pressure, no obligation.
Our phone is answered 24 hours a day. The office is open Monday to Friday, 8am to 6pm.
- Family-run in Cheltenham for over 20 years
- Registered with the Care Quality Commission
- Free assessment at home, in hospital or by phone
- We can usually confirm availability within 2 hours
Request your free Care Clarity Assessment
Leave your details and we'll call you back to arrange it, usually the same day during office hours.
We use your details only to reply to your enquiry. See our privacy policy.
You're probably here because something has changed.
- A fall, a hospital stay or a diagnosisThe arrangement that worked last month doesn't work now, and things need to change quickly.
- You can't be there every dayYou live further away, or you're juggling work and family, and you need people you can rely on.
- You don't know what to ask forOr what is possible, or what it should cost. That's normal. Most people who call us have never arranged care before.
We'll walk you through it, one step at a time, and tell you honestly if we aren't the right fit.
Care that fits around the life they already have.
We plan care around routines, preferences and the things that matter at home.
- Home visits
- From a short visit to several a day: personal care, meals, medication and company.
- Live-in care
- A carer who lives in the home, so someone is always there. An alternative to a care home.
- Dementia care
- Support that keeps familiar routines going, at a pace that feels right.
- Hospital discharge
- A same-day response and a home assessment usually within 12 to 48 hours, so you have a start date to plan around.
- Complex needs
- Including PEG feeding and catheter care, by trained carers.
- End-of-life care
- Help to stay at home, with family close, for as long as that is right.
What happens next
We talk
You call us, or we call you back. Tell us what has changed. There's no obligation.
Your free assessment
Your Care Clarity Assessment, at home, in hospital or by phone. Family are welcome to join.
You get a plan and a price
A written care plan and a clear price, before anything is agreed.
Care begins
When you're ready. If it's urgent, we can usually confirm availability within 2 hours, depending on needs.
We can usually confirm availability within 2 hours.
If someone is coming home from hospital, or the care they had has stopped, call us now. We'll listen to what's happening and tell you honestly what we can do.
Call 01242 371048What will it cost?
It depends on how much care is needed and when, so we won't put a number on a website that might turn out to be wrong.
After the assessment, you'll get a written price for the care that's actually needed. You don't have to go ahead. We work with people paying for their own care, and with families arranging it on their behalf.
What families say about us
Families and clients have reviewed us on homecare.co.uk, the independent review site for home care. Read the reviews in full, including the critical ones.
Read our reviews on homecare.co.uk
Our Care Quality Commission rating
The CQC inspects and rates every registered care provider in England. You can read our full report on the CQC website.
Questions families ask us
How quickly can care start?
If it's urgent, for example someone is coming home from hospital, we can usually confirm availability within 2 hours and arrange a home assessment within 12 to 48 hours, depending on needs. Call us on 01242 371048 and tell us it's urgent.
Which areas do you cover?
Cheltenham, Gloucester, Tewkesbury, the Cotswolds and wider Gloucestershire. If you're not sure we reach you, ask us and we'll tell you straight away.
Is the assessment really free? Do I have to sign up afterwards?
Yes, it's free, and no, you don't have to sign up. You'll get a written plan and price, and you decide what happens next.
How much does home care cost?
It depends on how many hours are needed, on which days, and where. We give you a clear written price after the assessment, before anything starts.
Can you help if my parent has dementia?
Yes. We support people living with dementia at home, and we plan care around their routines. Tell us about them when we speak, and we'll explain how we would approach it.
What if I need to talk to someone out of hours?
Our phone is answered 24 hours a day on 01242 371048. If someone is unwell or in danger, call 999, or NHS 111 for urgent medical advice.
Who checks the quality of your care?
We're registered with and inspected by the Care Quality Commission. Our current rating and full report are above and on the CQC website.
Let's make the next step feel manageable.
One conversation will tell you what's possible, how soon, and what it would involve.